magic freezing when using the option of PDlg = YES (magic 9.4 SP8)
|
Miki Ashton
Hi Magic group
When select "YES' in the PDlg (print dialog) and run the magic program, magic freezing (stop working). This phenomenon doesn't appear on all magic stations, although everyone has a same printer. Any ideas or suggestions would be greatly appreciated adi_sys |
|
|
|
Danica Majernikova
When you open the application on a magic station, where the problem occurs, go to the menu File (in the top menu) and Printer Setup. Check, if you see the printer in question, I am assuming it’s a network printer. If not, you have to define it.
Danica From: main@magicu-l.groups.io <main@magicu-l.groups.io> on behalf of Adi Cohen <adic3112@...>
Sent: October 30, 2019 5:05 AM To: main@magicu-l.groups.io <main@magicu-l.groups.io> Subject: [magicu-l] magic freezing when using the option of PDlg = YES (magic 9.4 SP8) Hi Magic group
When select "YES' in the PDlg (print dialog) and run the magic program, magic freezing (stop working). This phenomenon doesn't appear on all magic stations, although everyone has a same printer. Any ideas or suggestions would be greatly appreciated adi_sys |
|
|
|
Miki Ashton
Hi
The printer appears where you suggested to check.
Is there another idea? Thanks adi_sys |
|
|
|
Frigyesi Viktória
Did you try reinstalling printer driver?
From: main@magicu-l.groups.io <main@magicu-l.groups.io> On Behalf Of Adi Cohen
Hi The printer appears where you suggested to check. Is there another idea? |
|
|
|
Danica Majernikova
Do all magic stations have the same OS, like the same Windows version?
From: main@magicu-l.groups.io <main@magicu-l.groups.io> on behalf of Adi Cohen <adic3112@...>
Sent: October 31, 2019 3:50 AM To: main@magicu-l.groups.io <main@magicu-l.groups.io> Subject: Re: [magicu-l] magic freezing when using the option of PDlg = YES (magic 9.4 SP8) Hi
The printer appears where you suggested to check.
Is there another idea?
Thanks adi_sys |
|
|
|
Miki Ashton
Hi
All users have the same Workspace. Same printers and the same OS (Win7). Thanks adi_sys |
|
|
|
Danica Majernikova
Then, as Victoria suggested, try reinstalling the printer driver.
From: main@magicu-l.groups.io <main@magicu-l.groups.io> on behalf of Adi Cohen <adic3112@...>
Sent: October 31, 2019 8:37 AM To: main@magicu-l.groups.io <main@magicu-l.groups.io> Subject: Re: [magicu-l] magic freezing when using the option of PDlg = YES (magic 9.4 SP8) Hi
All users have the same Workspace. Same printers and the same OS (Win7). Thanks adi_sys |
|
|
|
Marc Gauthier
Adi,
Other Idea Rules out security/account issue. If possible test the station with an Administrator accounts to see if the issue occurs. |
|
|
|
pavel.gazda@...
Hi,
the printer is local or network? Pavel |
|
|
|
Frigyesi Viktória
Another guess is whether you have a default printer set in Windows?
From: main@magicu-l.groups.io <main@magicu-l.groups.io> On Behalf Of pavel.gazda via Groups.Io
Hi, |
|
|
|
Miki Ashton
Hi,
the printer is a network printer Thanks adi_sys |
|
|
|
Miki Ashton
Hi,
there is a default prinert set in Windows Thanks adi_sys |
|
|