Strange error in mgerror.log


Graham White
 

Hi all,

 

I have noticed an error in General error Log which has a description of [Error  ] - Program not found, Program: "Main Program". I am  not sure where this comes from is there anything I can do to get more information e.g. user name or does anyone know how it might get there?

 

Thanks

 

Graham White
Software Developer
Graham.White@...
EC Credit Control |  eccreditcontrol.com

 

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Craig Martin
 

Speculating, seems too weird assed weird to be the current application Main Program - unless you did a hotfix update of your ecf during your online day when users were connected and didn't filter them gracefully from one version to another - or it's a component ecf main program in a similar circumstance? 


From: main@magicu-l.groups.io <main@magicu-l.groups.io> on behalf of Graham White <graham.white@...>
Sent: Wednesday, March 8, 2023 5:08 PM
To: main@magicu-l.groups.io <main@magicu-l.groups.io>
Subject: [magicu-l] Strange error in mgerror.log
 

Hi all,

 

I have noticed an error in General error Log which has a description of [Error  ] - Program not found, Program: "Main Program". I am  not sure where this comes from is there anything I can do to get more information e.g. user name or does anyone know how it might get there?

 

Thanks

 

Graham White
Software Developer
Graham.White@...
EC Credit Control |  eccreditcontrol.com

 

IMPORTANT NOTICE: This e-mail message and any attachments are confidential to EC Credit Control and subject to legal privilege (which is not waived or 

lost by mistaken delivery). If you have received this e-mail in error, please advise the sender immediately and destroy the message and any attachments.  

If you are not the intended recipient you are notified that any use, distribution, amendment, copying or any action taken or omitted to be taken in reliance of 

this message or attachments is prohibited. EC Credit Control collects personal information to provide and market our services (see our privacy policy at: 

www.eccreditcontrol.co.nz – www.eccreditcontrol.com - www.eccreditcontrol.com.au for more information about use, disclosure and access). 

EC Credit Control’s liability in connection with transmitting, unauthorised access to, or viruses in this message and its attachments is limited to resupply of 

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Ramon de Wit
 

Hello Graham,

 

 

Maybe the main program does a call program to an entry in a component, but the program is not there in the ECF?

 

The program name in the error log is the task where the error is occurring, and not what is called…

 

Greets,

Ramon

 

 

Met vriendelijke groet,

 

 

mage_logo_v3_emailfooter-02

 

Ramon de Wit

Mage - Magic Engineering

Postbus 36170

1020 MD Amsterdam

+31 (0)20 - 6325446

 

 

 

Van: main@magicu-l.groups.io <main@magicu-l.groups.io> Namens Graham White
Verzonden: donderdag 9 maart 2023 02:08
Aan: main@magicu-l.groups.io
Onderwerp: [magicu-l] Strange error in mgerror.log

 

Hi all,

 

I have noticed an error in General error Log which has a description of [Error  ] - Program not found, Program: "Main Program". I am  not sure where this comes from is there anything I can do to get more information e.g. user name or does anyone know how it might get there?

 

Thanks

 

Graham White
Software Developer
Graham.White@...
EC Credit Control |  eccreditcontrol.com

 

IMPORTANT NOTICE: This e-mail message and any attachments are confidential to EC Credit Control and subject to legal privilege (which is not waived or 

lost by mistaken delivery). If you have received this e-mail in error, please advise the sender immediately and destroy the message and any attachments.  

If you are not the intended recipient you are notified that any use, distribution, amendment, copying or any action taken or omitted to be taken in reliance of 

this message or attachments is prohibited. EC Credit Control collects personal information to provide and market our services (see our privacy policy at: 

www.eccreditcontrol.co.nz – www.eccreditcontrol.com - www.eccreditcontrol.com.au for more information about use, disclosure and access). 

EC Credit Control’s liability in connection with transmitting, unauthorised access to, or viruses in this message and its attachments is limited to resupply of 

any affected message or attachments.


Adrian Wick
 

I suggest you turn on logging of task and check the .ecf that has this error ... Like Ramon said it could be one of the components ...

[MAGIC_LOGGING]
Task = Y
Levels = N
DataView = N
Recompute = N
Flow = N
Events = N
LogClient = N
TransCache = N
LogSynch = N
BeginEndMsg = N
Gateway = N
BackgroundMsg = N
ExternalLogFileName = d:\0\test.log

Open up test.log after you close the app.

Regards
A


Wes Hein
 

Is the UserFunctionality component loaded or at least in the expected location?


Roman Goldenberg
 

hi,
1) check ecf in this location %EngineDir%Add_On\UserFunctionality\UserFunctionality.ecf
2) check if you have user functionality row in crr. if no, add it manually